Privacy Policy

Last Updated: January 28, 2026

VJM Vallejo Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or engage our services.

1. Information We Collect

We collect information that you provide directly to us when you request an estimate, schedule a consultation, or contact us through our website or by phone. This may include:

• Your name, phone number, and email address
• Your property address and project details
• Photos or documents you share related to your project
• Payment information for invoicing and processing
• Communications and correspondence with our team

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages viewed, and the date and time of your visit. This information helps us improve our website and understand how visitors use it.

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and schedule consultations
• Communicate with you about your project
• Process payments and maintain financial records
• Improve our services and website functionality
• Send project updates, appointment reminders, and service-related information
• Comply with legal obligations and resolve disputes

We do not use your information for marketing purposes without your explicit consent. We will never sell, rent, or share your personal information with third parties for their marketing purposes.

3. Information Sharing and Disclosure

We may share your information with trusted third parties who assist us in operating our business, including:

• Payment processors for handling transactions
• Suppliers and subcontractors involved in your project
• Insurance providers for coverage and claims
• Legal and accounting professionals as needed

These third parties are contractually required to protect your information and use it only for the purposes we specify. We may also disclose information if required by law, court order, or government regulation, or to protect our legal rights and safety.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communication channels, and restricted access to sensitive information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or sensitive information you share with us.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about website usage. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website but will not prevent you from contacting us or requesting services.

6. Third-Party Links

Our website may contain links to third-party websites, including suppliers, industry organizations, and review platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for several years for warranty and legal purposes.

8. Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal and contractual obligations
• Opt out of non-essential communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable time frame.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

VJM Vallejo Masonry
400 Santa Clara St Ste 104
Vallejo, CA 94590
Phone: (707) 917-3843
Email: hello@masonryvallejo.com